Important Info

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** Beginning October 1, 2020, every air traveler 18 years of age and older will need a REAL ID-compliant driver’s license, state-issued enhanced driver’s license, or another acceptable form of ID to fly within the United States. For more information on REAL ID please click HERE.**

Thank you again for choosing Jet Travel and Tours Inc. to help you plan your travel arrangements. To insure your trip goes as planned, please review the following information. Should you have any questions, please call us. 

Please review all details of your vacation to ensure the information is accurate. Please advise Jet Travel and Tours of ANY discrepancies within 24 hours. Changes will be subject to penalties.

Traveler Information: Per airline regulations, first and last names must be identical to government issued id (drivers license or similar for domestic, passport required for international) It is your responsibility to verify spelling of names and all other information. Airlines require that reservations requiring name changes or corrections be cancelled and rebooked based on current pricing. This will result in higher airfare, different schedules, and penalties of at least $300 per person. 

Deposits/Payments: To secure your reservation, the payments must be received by the provided dates. If payments are not received according to payment schedule reservation will be subject to a nonrefundable cancellation.  

Prepaid vs Reservation Only Bookings:

Some components such as car rentals or hotels can either be paid up front at the time of booking or paid at check-in/pick-up. Regardless of how these components are paid, most companies will require a credit card at the time of service for incidental charges at the time of check-in/pick-up.

Cancellations: All cruise line/tour companies have their own cancellation policies. It is the responsibility of the purchaser to acquaint him/herself with said policy. Should a cancellation become necessary, please inform Jet Travel and Tours Inc. immediately in writing and request a written confirmation of your cancellation. Upon, receipt, Jet Travel and Tours Inc. will follow industry procedures for refund as outlined in the suppliers brochure and subject to their review. Refunds are usually finalized within (8) weeks. 

In addition to any and all cancellation penalties imposed by the cruise line/tour operator, travel provider, etc., Jet Travel and Tours Inc. may assess the following cancellation penalties:

*$50.00 per person administrative fee for any cruise/tour cancellation by the client. For cancellations made within 75 days of departure, a cancellation fee of 15% of the total package may be assessed. Trip cancellation/interruption insurance, which covers the cancellation penalties, is strongly recommended. Special insurance waiving the pre-existing conditions exclusion is available but must be taken and paid within 7 days of deposit.

Delays/Cancellations/Overbookings: Delays, cancellations and overbookings may occur on air flights, cruises, and land reservations by the participating carriers and suppliers. Jet Travel and Tours Inc. cannot and will not assume responsibility for their or anyone’s acts. Jet Travel and Tours Inc. shall not be held liable for potential risks and any and all hazards associated with travel where injury of any type, delays or methods of doing business or substandard or negative conditions or any other adverse conditions have or may occur.

Travel Insurance: Please Read Carefully! We believe that your upcoming trip is a significant investment which you should cover. For this reason, we strongly recommend travel insurance. If you choose to decline this valuable coverage, you are assuming any financial loss associated with your travel arrangements.

Seat assignment: Airlines offer reserved seat selection on most flights prior to departure. Boarding pass issuance is restricted to the day of flight. Whenever airlines permit, JET Travel secures seat assignments in advance based on the best available seats at the time of request.

In most cases, seat assignments are firm. However, airlines often reassign seats for operational reasons. This often happens at the last moment, is controlled by airline staff, JET Travel is not notified. Passengers are encouraged to reconfirm their seat assignments and any other special requests directly with their airline prior to departure from the US.

Baggage: Up-to-date information on carrier specific standard checked baggage allowance (including size and weight  limitations), the standard allowance (and fee, if applicable) for carry-on baggage, and the standard fee for the first and second checked bag, along with information that additional discounts may apply depending on  flyer-specific factors (e.g. frequent flyer status, military, credit card used for purchase or early purchase  over the internet, etc) can be found by accessing  www.iflybags.com or by contacting the airline directly. Please note some flight itineraries with multiple airlines, may charge multiple fees. Jet Travel and Tours has no control over these prices or changes.

Resort Fees: Please note that many resorts throughout the world reserve the right to charge daily resort fees. Fees are subject to change.  While the staff at JET Travel does its best to inform clients of all fees. However, resort fee structures often change without notice. JET Travel has no control over these prices or changes.

Cruise Passengers: Passengers are responsible for providing proper documentation for cruise ship boarding. JET Travel and Tours Inc recommends a passport on all cruises. While the U.S. Government may not require a Passport for Sea travel on certain “closed loop cruises” originating in the U.S. and for travel only within the Western Hemisphere, other specified documentation is required. For specific U.S. governmental Passport and Visa regulations visit: http://travel.state.gov/passport/passport_1738.html. In order to expedite cruise embarkation JET strongly recommends passengers check in online prior to their sail date. For additional pre cruise information please visit the following website: www.cruising.org/vacation/frequently-asked-questions

Frequent Flyers: Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares are not eligible for mileage accrual. JET Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline.

 Currency Exchange fees:  JET Travel reserves the right to charge currency exchange fees and service fees if and when providing payment to a travel supplier based outside the United States. Fees will assessed at the time of payment. Currency exchange fees are subject to change and all payments are processed by the travel supplier.

Documents: Your final documents will be sent two to three weeks prior to travel departure. Typically documents will be sent electronically. Shipping fees will apply to paper documents. (Standard shipping $20. Express shipping $30.)

International Travel Information: Please ensure that you have secured any necessary visas and that your passport is valid for at least six (6) months beyond the conclusion of your trip. 

An international trip may require valid travel documents such as passport, visa, re-entry permit, health certificate, inoculation record, a ticket for the return journey or continuance of your trip, or ANY combination thereof. Passengers are responsible for the proper documentation. Concerns about the required travel documents may be resolved by contacting the appropriate consulate or embassy. (Helpful links: www.g3visa.com,www.state.gov)